A public meeting which took place in a Denbighshire village to discuss problems with access to high speed broadband in the area has resulted in some positive outcomes.
The meeting, organised by Clwyd West Assembly Member Darren Millar, in Llanarmon yn Iâl was well attended, in spite of the weather and the time of the day it was held.
People came from Llanfair DC, Llandegla, Llanbedr DC, Eryrys, Tafarn y Gelyn and Graianrhyd.
Mr Millar said: “I called this meeting as dates for installation and access to high speed broadband keep being delayed without explanation leaving householders and firms in the area extremely frustrated.
Geraint Strello, Regional Manager of BT/Openreach was in attendance to answer questions and he provided an update on the rollout of Superfast Broadband and some of the challenges which have caused the delays.
Mr Millar added: “He agreed to improve communications with local residents, investigate each individual case reported to him, and also to look into reports of unreliable telephone connections in the Eryrys and Graianrhyd area.
“It was a very productive meeting. I would like to thank BT/Openreach for attending, as well as all the residents who came out in the rough weather to air their views. Hopefully we can now all work together to provide residents with the broadband and telephone services they need.”
Denbighshire councillor Martyn Holland, who also attended the meeting, said: “Access to decent broadband speeds is becoming more and more essential for households and businesses whether based in urban or rural communities. It is vital that BT/Openreach do everything possible to improve the rollout of these services in the area.”